Last Update: April 2019
“Heatwave Sauces” or “Heatwave means Heat Wave Sauces and any subsidiaries and affiliates of Heat Wave Sauces (including any that Heat Wave Sauces may form or acquire in the future). We also refer to Heat Wave Sauces as ‘we’, ‘us’ and ‘our’. “Site” means the website at [www.heatwavesauces.com]. When we say “you” or “your” we mean users of the Site.
If you are accessing the Site as an employee or agent, you acknowledge that you are extending the permanent consent and authorization described above on behalf of your employer or principal, and you represent that you have authority from that employer or principal to do so.
If you are accessing the Site as an employer or principal, you authorize your employee or agent to extend on your behalf the permanent consent and authorization described above, and you acknowledge that your permanent consent and authorization will bind all of your employees and agents.
To make a purchase on Heatwavesauces.com, you must register for an account. You must be at least 18 years old to register for an account. Only one account is permitted per person.
Please notify us immediately of any suspected unauthorized activity on your account.
Placing an Order
Orders and Pricing
Pricing errors, out-of-stock and other errors occasionally occur on the Site. We reserve the right to cancel any orders containing pricing errors, out of stock errors or other errors at any time without further obligation to you, including after you have received a confirmation of your order. Should this happen with your order, we’re very sorry for the inconvenience. Please contact us so we can try to figure out what happened and do our best to make sure it doesn’t happen again. In addition, if any item you request becomes unavailable on the Site, we may cancel your order.
Items sold on the Site may be subject to tax. Prior to submitting your purchase request, you will see an estimate of the tax to be collected on your order. This tax amount will depend on various factors, including the items purchased and the shipment destination.
Title and Risk of Loss
Title to the items purchased by you on the Site (and the related risk of loss on these items) passes to you upon delivery of the items to the common carrier used by Heat Wave Sauces.
Returns and Refunds
Our returns policy does not affect your legal rights under the Distance Selling Regulations, The Sale of Goods Act or other legislation. If you wish to return an item bought from us please contact us via email@example.com within 30 days of receiving the order clearly stating your full contact details and order reference number. Items returned during the 30 days must be in their original condition and packaging and under no circumstances should be used. We reserve the right to refuse a refund on any item, which has been opened, damaged, dirtied, in un-saleable condition or which have not been returned to us in line with the specified return procedure. Any return made outside the defined timeframes will not be accepted.
Promotions/Coupons, Discounts and any other special deals
- Only one coupon code may be redeemed per user account/per promotion.
- Coupon codes cannot be used in combination with other discounts, coupons, promotions, shipping specials or other promo codes.
- Coupon codes can only be redeemed online.
- Each coupon is valid for a limited time only and expires on the date specified in the offer or as long as supplies last. After this date the items or discount offered cannot be claimed.
- Heatwavesauces.com reserves the right, without further notice, to modify the terms and conditions for use of coupon odes, or to suspend or cancel the program in whole or in part.
- Even if a coupon is accepted at check out, all orders are reviewed by our online customer service team prior to fulfillment. If orders are deemed in violation of any of these Terms and Conditions, they will be adjusted accordingly.
We reserve the right to prohibit or limit sales to resellers or other parties who purchase a product from Heat Wave Sauces with the intention to resell that product. We also reserve the right to limit the quantity of items purchased per account, credit card, shipping address, person, household or order for any reason.
Use of Materials on the Site
All content on the Site (including, for example, text, designs, graphics, logos, icons, images, audio clips, downloads, interfaces, information, code and software, and the selection and manner of compilation and presentation), is owned by Heat Wave Sauces, other content providers (such as J by Heat Wave Sauces’ retail partners or suppliers) or their licensors, and may be protected by copyright, trademark, and other applicable laws.
Your access to and use of the Site does not grant you any license or right to use any trademark, logo, or service mark displayed on the Site. by Heat Wave Sauces, other content providers, or their licensors retain full and complete title to and reserve all rights in the material on the Site, including all associated intellectual property rights. Heat Wave Sauces neither warrants nor represents that your use of materials on the Site will not infringe rights of third parties.
You may access the Site only for your personal and non-commercial use, and you may not modify or delete any copyright, trademark or other proprietary notice relating to the material you access.
Any other use of the material on the Site, including, without limitation, the modification, distribution, transmission, performance, publication, uploading, licensing, reverse engineering, transfer, or sale of, or the creation of derivative works from, any material, information, software, products, or services obtained from the Site, or use of the Site for purposes competitive with by Heat Wave Sauces, or for other commercial purposes, is expressly prohibited. You agree to abide by all additional restrictions displayed on the Site as they may be updated from time to time.
Content You Submit
As a condition of your license to use and access the Site, you agree that you will not do any of the following:
- Use the Site if you are under the age of 18 or otherwise unable to enter into binding legal agreements;
- Share your account or password with others;
- Use the Site unlawfully or for an unlawful purpose;
- Transmit any Content that is illegal, abusive, harassing, racist, or which constitutes hate speech;
- Stalk, harass, or harm another individual;
- Impersonate another, misrepresent or falsely identify yourself;
- Use any device, software or routine to interfere or attempt to interfere with the proper working of the Site;
- Take any action that imposes an unreasonable or disproportionately large load on by Heat Wave Sauces’ servers;
- Use any robot, spider or other automatic device, or a manual process, to collect or harvest information about users or products for sale.
Limitation of Liability
IN NO EVENT SHALL HEAT WAVE SAUCES, ITS OFFICERS, DIRECTORS, AGENTS, AFFILIATES, EMPLOYEES, ADVERTISERS, OR DATA PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA) WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), EQUITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE OR THE PRODUCTS WE SELL ON THE SITE. Some jurisdictions do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.
THE SITE AND ANY PRODUCT MADE AVAILABLE TO YOU THROUGH THE SITE IS PROVIDED AS IS. HEAT WAVE SAUCES MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHERMORE, HEAT WAVE SAUCES DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE SITE.
Termination by Heat Wave Sauces
- Limitation of Claims. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Site must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.
How to Contact Us
If you have any questions or comments, please contact us by:
- emailing us at firstname.lastname@example.org
- contacting us by phone at +31 (0) 36 57 23 77; or
- mailing us at the following address:
Heat Wave Sauces
Ottho Heldringstraat 11H